HOMEWARD SERVICE

Rides & appointment support

Getting a parent to appointments, and making each visit count.

Getting there

We help families map out rides through family members, community senior transportation and paid services. NY Connects and your county Office for the Aging can tell you which senior transportation programs serve your town.

Before the visit

An up-to-date medication list, including over-the-counter medicines and supplements
The top three questions the family wants answered
Recent changes: falls, sleep, appetite, memory or mood
Insurance cards and a list of other doctors

After the visit

A short summary for siblings and family in Care Pair
New prescriptions picked up and old ones removed from the list
Follow-up appointments and tests scheduled
Questions for next time

What HOMEWARD is — and is not

HOMEWARD provides planning, navigation and family coordination. It does not diagnose medical conditions, provide emergency response, legal advice or financial advice. When a regulated or licensed service is needed, such as personal care or home health aides, it is delivered through our licensed care partners or other independent licensed providers, not by HOMEWARD.

Common questions

Do you drive my parent to appointments?

HOMEWARD coordinates rides through family, community programs and transportation services; it is not a transportation company.

Can someone go with my parent into the appointment?

Families can arrange for a family member or companion to attend. Ask the office about its visitor policy.

Do you give medical advice?

No. HOMEWARD helps the family stay organized around what the care team recommends.

Get a call back from our team

Tell us a little about your parent and we will call you back to talk through next steps. Serving Erie & Niagara Counties.

START FREE

Two easy ways to begin.

Take the two-minute HOMEWARD Snapshot or have a free 15-minute conversation with our team.

Take the Free Snapshot Book the Free Call